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1-877-974-9774Streamline hotel operations with Quore
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FAQs
Find answers to our most common questions. Don’t see yours? Contact a teammate.
- Create an Account: Sign up with your hotel details.
- Set Up Your Profile: Customize your hotel profile to reflect your brand.
- Explore Features: Familiarize yourself with the different tools available.
We recommend having at least one device each for the Manager on Duty, Chief Engineer, and Executive Housekeeper to receive complaints, work orders, and requests. It all depends on the size of your hotel. If you have many engineers on duty at once, we recommend that all of them have access to Quore on a device. Remember, if you download the Quore Mobile app on your personal device, you will not need to purchase a device.
Our mobile app will allow you to take action in real time, but if you need to customize templates or look at records in Quore, then the desktop platform is where you can do that. For example, completing a PM or entering a pool reading can be done from the mobile, but you must load a template from the desktop.
To ensure the best experience with Quore, we recommend using devices such as smartphones, tablets, and computers. Quore is compatible with a variety of devices, including those running iOS, Android, and standard web browsers on desktop or laptop computers. For a full list of system requirements and supported devices, you can visit our detailed system requirements page here.
Our mobile app will allow you to take action in real time, but if you need to customize templates or look at records in Quore, then the desktop platform is where you can do that.
Yes! We recommend creating individual logins for all hotel staff to track personal performance; GMs, AGMs, and Ops Managers can create logins for all departments, while department heads can add staff for their respective teams.
Quore provides weekly training sessions on topics like Quore Basics, reports, and mobile app tips, alongside our E-learning Academy, which features role-specific courses for management, housekeeping, engineering, and front desk. Plus, with Quore Learn, you'll have access to a resource library to help you get started, master Quore, and find answers to your questions.
Go to app.quore.com and click Forgot password. Enter your Quore ID and click Continue. Follow the instructions to enter the verification code sent to your email or phone number to set up a new password.
Click here to connect with our Sales team to get started using Quore!
We have a dedicated team of support specialists available 24/7 to answer any questions and provide support for the Quore app.
Quore features apps for management including, budgeting, CapEx, checkbook, inspections, reports, and more.
Our mobile app will allow you to take action in real time, but if you need to customize templates or look at records in Quore, then the desktop platform is where you can do that.
Quore provides weekly training sessions on topics like Quore Basics, reports, and mobile app tips, alongside our E-learning Academy, which features role-specific courses for management, housekeeping, engineering, and front desk. Plus, with Quore Learn, you'll have access to a resource library to help you get started, master Quore, and find answers to your questions.
Go to app.quore.com and click Forgot password. Enter your Quore ID and click Continue. Follow the instructions to enter the verification code sent to your email or phone number to set up a new password.
Click here to connect with our Sales team to get started using Quore!
We have a dedicated team of support specialists available 24/7 to answer any questions and provide support for the Quore app.
Quore features apps to help the front desk address guest requests and complaints, log books, lost & found, and room notices. Our Connect add-on allows your hotel to communicate with guests via text message right from the Quore Dashboard page.
Our mobile app will allow you to take action on the go, where the activity is taking place, but if you need to customize templates or look at records in Quore, then the desktop platform is where you can do that.
Quore provides weekly training sessions on topics like Quore Basics, reports, and mobile app tips, alongside our E-learning Academy, which features role-specific courses for management, housekeeping, engineering, and front desk. Plus, with Quore Learn, you'll have access to a resource library to help you get started, master Quore, and find answers to your questions.
Go to app.quore.com and click Forgot password. Enter your Quore ID and click Continue. Follow the instructions to enter the verification code sent to your email or phone number to set up a new password. If you haven’t included your email address in your Quore account you can ask a member of your management team to reset it for you or call our Support Specialist team.
Click here to connect with our Sales team to get started using Quore!
We have a dedicated team of Hotel Support Specialists available 24/7 to answer any questions and provide support for the Quore app.
Quore features apps for housekeeping to address guest room inspections, deep cleans, brand standard compliance, lost & found, and room notices. Our Cleanings Plus add-on allows your department to track their entire room cleaning flow, from starting breakouts to completing cleaning inspections.
Our mobile app will allow you to take action on the go, where the activity is taking place , but if you need to customize templates or look at records in Quore, then the desktop platform is where you can do that.
Quore provides weekly training sessions on topics like Quore Basics, reports, and mobile app tips, alongside our E-learning Academy, which features role-specific courses for management, housekeeping, engineering, and front desk. Plus, with Quore Learn, you'll have access to a resource library to help you get started, master Quore, and find answers to your questions.
Go to app.quore.com and click Forgot password. Enter your Quore ID and click Continue. Follow the instructions to enter the verification code sent to your email or phone number to set up a new password.
Click here to connect with our Sales team to get started using Quore!
We have a dedicated team of Hotel Support Specialists available 24/7 to answer any questions and provide support for Quore.
Quore features apps for engineering including digital PMs, inspections, work orders, meter readings, and asset tracking.
To ensure the best experience with Quore, we recommend using devices such as smartphones, tablets, and computers. Quore is compatible with a variety of devices, specifically those running iOS, Android, and standard web browsers on desktop or laptop computers. For a full list of system requirements and supported devices, you can visit our detailed system requirements page here.
In addition to English, Quore is available in multiple languages, including natively translated versions in Spanish, French, German, Portuguese, and Simplified Chinese.
Onboarding is all done remotely and with the support of a Quore Success Specialist. It requires you to customize Quore to create a digital representation of your physical property, and it can be completed in less than a day.
Quore requires a 1-year subscription agreement, after which the contract transitions to a month-to-month basis.
Maybe! We offer integrations with many PMS platforms. Check our list [link] to see if yours is supported. If not, contact us to see if it’s on our product roadmap.
Click here to connect with our Sales team to get your demo scheduled.
No. Quore is an all-in-one platform that includes housekeeping, front desk, engineering, and management solutions. We believe that when everyone in the hotel is using Quore, you achieve maximum efficiency and effectiveness.
Probably! We collaborate with over 800 management companies and more than 100 hotel brands, including IHG, Choice, Hilton, and Marriott.
Quore's average monthly cost is often lower than the price of a single hotel room per night. Your personalized pricing is influenced by factors such as room count and brand/management company.
Quore is a cloud-based operations and asset management solution designed specifically for the hospitality industry. We have a desktop and mobile platform that communicate with each other in real time. The Quore mobile app is designed to alert the appropriate parties of items that require attention. When these items have been addressed, you can track the results from the desktop to evaluate how your hotel is performing over time. To learn more about what Quore can do for you, visit www.quore.com.
Welcome! If you’re reading this, then you are already in the right place. This site is designed to guide you through Quore’s many apps and features. When getting started, we recommend using the New Hotel Checklist article to get your team ready. For more department specific questions, explore our other FAQ articles.
Quore does not provide devices, but you can download the Quore mobile app to your Apple or Android device at no cost. If you choose to purchase your own devices, read our System Requirements article to learn more about which operating systems work best with Quore.
Contact your manager, and they can help you reset your password. The Managing Your Staff article will explain how to reset staff Quore IDs and passwords. If you are a General Manager, AGM, or Operations Manager, contact us and we can help you. Our number is 877-974-9774 and our email is support@quore.com.
We recommend creating an individual login for everyone at the hotel because it will help track personal performance. If you are a General Manager, remember that your AGM, Operations Manager, and your department heads (Chief Engineer, Executive Housekeeper, Front Desk Manager, F&B Manager, and Sales Manager) have the ability to create Quore logins as well. GMs, AGMs, and Ops Managers can create logins for all departments while the department heads can add staff for their respective departments. Learn how to add employees by reading the Managing Your Staff article.