Empower your front desk team to deliver exceptional hospitality.
Your front desk is the hub of your hotel’s guest services. Give your team the tools they need to deliver outstanding experiences, every time.
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Boost efficiency and enjoyment.
Quore’s Front Desk solutions ensure that every guest interaction, communication, and request is handled efficiently—all while increasing guest satisfaction.
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Customer Testimonials
Any requests that come in, whether they're for maintenance, housekeeping, or anything else a guest needs, are entered into Quore and sent to the appropriate department.
Where it used to be just a front desk or housekeeping tool, now every employee in the hotel has access to Quore and it's where we get our main information.
Quore helps all departments communicate a lot smoother, a lot easier. I don’t know what we would do without it.
If it’s not in Quore, it doesn’t get done, as we say. We use Quore as our main form of communication throughout the hotel. It's the hub for everything. We use it for work orders, housekeeping requests, and such.
Quore in Action
Check out how other front desk teams like yours are using Quore to do better work.
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Whatever the task, we've got you covered.
Our platform is designed to simplify staff communication and guest services, making it easier for your team to stay on top of every task, big or small.
Streamlined Guest Requests
Log and track guest requests, ensuring timely fulfillment and follow-up to enhance guest satisfaction. Schedule and manage guest callbacks to ensure their experience meets your high standards.
Efficient Complaint Resolution
Log and proactively manage guest complaints, ensuring that issues are resolved before they escalate.
Lost & Found Management
Easily log and track lost and found items, making it simple to reunite guests with their belongings.
Room Management & Notices
Keep your team informed about room statuses, manage room cleanings, and track special room notices to ensure all guestroom needs are met.
Log Sheets
From wake-up calls and guest shipments to key sign-outs and ADA compliance, keep a centralized record of important information so no detail is overlooked.
Guest Satisfaction Callbacks
Schedule guest callbacks for any reason—and get notified when it's time to call. Stay attuned to your guests' needs through follow-up and take action to improve your guests' experience.
Featured Add-ons
Guest Messaging
Upgrade to Quore Connect or select one of our integration partners to enable direct SMS communication between guests and hotel staff. Turn guest messages into requests instantly for quicker response times. Quore integrates with Kipsu, Whistle for Cloudbeds, Medallia Concierge (formerly Zingle), Revinate, and Akia.
PMS Integration
Improve your housekeeping efficiency by integrating your PMS with Quore. Create breakout boards quicker, providing housekeepers with prioritized daily cleaning. By sharing and updating vital information, you can optimize your housekeeping team's productivity.
Replace hassle with happy.
We understand how much you juggle every day. Our goal is to simplify your workflow, sharpen your focus, and give you complete visibility into your team's tasks so you can work more efficiently and put these common headaches behind you.
I need to see what open items are impacting my guests right now.
Visuals and alerts of what is happening in the hotel in real-time.
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The phone won’t stop ringing with guest requests, even though they prefer to text.
Guest messaging within Quore to expedite requests, complaints, and contactless communication.
A guest is extremely upset, and I need management involved immediately so they can help address the situation.
Problem resolution escalation procedures and tracking of overall guest satisfaction and top solutions.
Your Questions Answered
Discover how our solution can address your common challenges and pain points.
Quore features apps to help the front desk address guest requests and complaints, log books, lost & found, and room notices. Our Connect add-on allows your hotel to communicate with guests via text message right from the Quore Dashboard page.
We have a dedicated team of support specialists available 24/7 to answer any questions and provide support for the Quore app.
Click here to connect with our Sales team to get started using Quore!
Go to app.quore.com and click Forgot password. Enter your Quore ID and click Continue. Follow the instructions to enter the verification code sent to your email or phone number to set up a new password.
Quore provides weekly training sessions on topics like Quore Basics, reports, and mobile app tips, alongside our E-learning Academy, which features role-specific courses for management, housekeeping, engineering, and front desk. Plus, with Quore Learn, you'll have access to a resource library to help you get started, master Quore, and find answers to your questions.
Our mobile app will allow you to take action in real time, but if you need to customize templates or look at records in Quore, then the desktop platform is where you can do that.
Streamline hotel operations with Quore
Quore is the all-in-one solution for efficient hotel management and operations.
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