When you’re diving into a new application or solution, it can be a little overwhelming trying to figure out where to start. At Quore, we make sure you have all the tools you need to get started and get the answers to any questions you have. That’s why we have several resources in place for how you and your team can learn how to use Quore, best practices and tips and tricks for the best user experience.
Dedicated Quore User Support
We’re here for you—whatever you need. If you have a question about our product, can’t figure out how to do something, or run into some kind of issue, just give us a call. Our dedicated Hotel Success Team is made up of Quore experts, most of whom have several years of hospitality experience themselves!
No matter what you need, you can send our Success Team an email at support@quore.com or give us a call at 1-877-974-9774. We’re standing by, ready to help.
Quore Learn Knowledge Base
In addition to our dedicated Success Team, we pride ourselves on providing quality educational materials through our exclusive customer knowledge base, Quore Learn! With a variety of easy-to-read and easy-to-follow written and video learning materials, Quore Learn allows you to learn on your own whenever you have a free moment.
To Access Quore Learn, visit learn.quore.com and log in to your Quore account.
Or, from within your Quore account, simply click the question mark icon in the upper, right-hand corner of the header bar, and select Quore Learn from the dropdown!
Once you’re in Quore Learn you’ll be able to access a broad variety of learning materials like:
- Helpful Department Guides that can help you familiarize yourself with using Quore for every department at your hotel
- Getting Started guides for a variety of topics
- Mobile-device setup guides, so you can ensure you’re all set to use Quore on the go
- Self-service training videos on a variety of topics, including several Spanish language versions
- Topics on everything from Cleanings to Inventory—and so much more!
You can search articles within Quore Learn by using the search bar at the top from the Quore Learn homepage, too. That way, you can search for whatever information you need.
App Tips & Tricks on Mobile Help & Support
The Quore app features an App Tips & Tricks section, accessible from the Help & Support section on your mobile device. Here you’ll find top tips on Quore mobile usage and best practices.
- Tap your user avatar or initials from the navigation bar
- Then select “Help & Support” from the menu
- From there, tap “App Tips & Tricks” to learn more!
Mini Training Videos on Social
In the coming days we’ll be rolling out some special training videos to our social media channels. These will be short, digestible videos on topics like creating custom inspections and uploading documents in Quore. Be sure to follow us on Twitter, LinkedIn, and Facebook to stay up to date on our latest releases, quick video tips and more!
We’re Here for You.
Using Quore means you have Team Quore’s full support to help you and yours whenever you need us. Our top priority is making sure that our users have the resources and answers they need to use Quore to the fullest and do what Quore was built to do—improve the day-to-day operations of a hotel staff.
And, if you can’t find the answers using our self-service learning materials like Quore Learn, don’t hesitate to reach out to our team. Just send our success team an email at support@quore.com or give us a call at 1-877-974-9774.
